On July 31, 2017, the best and the brightest in the hospitality industry converged at the 2nd annual Restaurant Leaders Summit in Royal Randwick Racecourse. It was a gathering of industry pioneers, where owners, managers, and chefs shared valuable insights on achieving success in this very competitive business.

The summit was a full day of learning about important, topics such as financials, diversification, retention, revenue, and business acumen, among others. It was a holistic conversation that took us out of the back of house and into the frontline of industry matters. Leaders were given the opportunity to learn from those who had firsthand experience in the struggles, demands, and success in hospitality.

One of Ausphin’s favourite partners, Nino from Pendolino did an amazing job in voicing the issues about the 457 visas, a very controversial topic in the industry today. At Ausphin, we are ready for changes like these, and equipped with the expertise to follow new pathways for prospective workers— with partners and talents alike!

We all know about the skills shortage and the 457 was one of the main solutions to that problem—56,000 missing, expected to rise to over 100,000 by 2020—and now that solution has seemingly hit a bump in the road. So how do you find staff, and even when you do, how do you retain them? As part of our partnership program, Ausphin’s goal is just that. Sustainable, ongoing training and investment will always return gains in the long run.

The insights, trends, and valuable learnings we acquired during the whole day event will help us as we move forward in innovating and finding new ways to source and train talents, and create a culture of highly motivated and involved hospitality professionals. It was a great privilege to be able to connect with partners, current and new alike, as part of our endeavours to sustain the motivation and competencies of our people. Our people then use their skills to ultimately advance the standards of the whole industry in Australia.